The Tell-Show-Do Technique for Anxious Patients
Apply the tell-show-do behavior management technique to build trust and reduce anxiety across patient populations.
A Proven, Simple Framework
Tell-show-do is a foundational behavior management technique that builds predictability and trust. Its simplicity is its strength; it works across ages and anxiety levels.
The Three Steps
- Tell the patient what you will do in plain, non-threatening language.
- Show the instrument or action, often on a model or a finger.
- Do the step exactly as described, without surprises.
Adapting to the Patient
Adjust the language and pace to the patient. Children, anxious adults, and patients with sensory sensitivities each benefit from tailored pacing while keeping the core structure intact.
Practical Takeaway
Use tell-show-do consistently: explain in plain language, demonstrate, then act exactly as described, adjusting pace to the patient without breaking the structure.
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